November 22, 2024
At Radiometer, part of the Danaher family, leadership is all about driving continuous improvement and empowering our teams to shine. We sat down with Tiffany Murphy, our US Commercial General Manager, to hear about her unique management style, how the Danaher Business System (DBS) supports her work, the exciting changes she’s led, and how Danaher has invested in her journey.
“I flex my leadership style based on the associate’s needs or situation. However, the style I align closest to is the ‘transformational leader’ – focused on continuous improvement and empowering the team to be problem-solvers. As a leader, I think it’s imperative to go to gemba or “where the work happens” to deeply understand the state of the business, the customer experience, or the challenges that my organization is facing. Then, I ruthlessly prioritize the most critical areas of opportunity!”
Tiffany believes in being flexible and adaptable, tailoring her leadership to meet the unique needs of her team and the challenges at hand. By embracing a transformational leadership style, she creates an environment where everyone feels empowered to innovate and tackle problems head-on.
“Danaher, and thus Radiometer, is built on the foundation of the Danaher Business System (DBS). It is the ‘how’ we do our work. When we apply the principles of DBS, we expand our capabilities, improve our processes, execute at a higher level, and sustain performance. This ultimately gives us a unique competitive advantage.”
DBS is at the heart of Radiometer’s operations. By consistently applying DBS principles, the team enhances processes, drives continuous improvement, and maintains high performance, giving Radiometer a unique edge in the healthcare industry.
“We are driving significant growth through improving our commercial rigor and execution, expanding our teams, and working on improving our overall customer AND associate experience. “Under Tiffany’s leadership, Radiometer America focuses on robust growth by strengthening commercial strategies, growing the team, and enhancing customer and associate experiences. These initiatives ensure that Radiometer continues to meet the evolving needs of the healthcare sector while providing a supportive and dynamic workplace.
“I have essentially grown up at Danaher and will celebrate my 25th year soon. I have progressed my career through experience at three different Danaher Operating Companies. I have been afforded the opportunity to attend many leadership development programs, received valuable coaching from many great leaders and mentors, and gained my MBA with the tuition assistance program. My family has been blessed by the opportunities I have gained here.”
Tiffany’s 25-year journey with Danaher highlights the company’s commitment to nurturing talent. Through diverse experiences, leadership training, and educational support, Danaher has played a crucial role in her personal and professional growth, enabling her to lead Radiometer with expertise and passion.